Recent Posts - page 11
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Conversations with Opus: [24]7.ai enters the CCaaS Arena with Conversational Intelligence at the Ready
Ananth Srinivasan, Senior Product and Solutions Marketing Manager at [24]7.ai. tells Opus Research how it started, how it’s going, and explains “Why now?” regarding [24]7.ai’s entry into the CCaaS market. As quoted in the June 22, 2022 launch announcement, our… Read More ›
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Announcing Opus Research’s Conversational Cloud Conference (New Orleans, Nov 10-11)
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How Strengthening Authentication with Guaranteed Identity Builds Trust and Security
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Webcast: “Voice as an Accelerant – Are Voice Assistants Necessary?”
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Microsoft’s Digital Contact Center Debuts: Nuance and Microsoft Enter the Conversational Cloud
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Global Event: Voice Biometrics, Network Intelligence for Intelligent Authentication and Fraud Prevention
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On The Dogma of The Self-Contained Voicebot
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Mid-Year Reality Check for the Conversational Cloud
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Minerva CQ Energizes Expansion of NVIDIA’s Riva
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Zoom Zooms in on The Conversational Cloud with Solvvy and Genesys