Recent Posts - page 11
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Invoca’s PreSense Provides Contact Center Agents with Right Data, Right Time
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Enterprise Connect Meets Gen “G” (for Generative)
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Opus Research Announces 2023 Conversational AI Award Winners
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Webinar: “Synthetic Voice and DeepFakes: What’s Real and What You Can Do About It”
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The Composable CX Conundrum: Adopting the Right Approach
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Making Bots Better by Leveraging Transformer-Based Solutions
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Salesforce and Microsoft Boost Conversational AI in Contact Centers and Enterprise-wide
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The Business Value of Leveraging Large Language Models: A Knowbl Example
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Opus Research Report: “Decision Maker’s Guide to The Conversational Cloud”
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Two More Bricks in the Conversational Intelligence Wall: Uniphore Acquires Red Box and Hexagone