Recent Posts - page 11
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Webinar: “Addressing Challenges of the New Economy with Conversational Intelligence”
Hear how Spectrum Retirement Services leverages Conversational Intelligence to spend smarter and improve ROI on marketing budgets, all while prioritizing the customer.
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Webinar: “Making Bots Better: Leveraging Transformer-Based Solutions”
Join Knowbl and Opus Research to learn how the latest transformer-based, large language models (like ChatGPT) enable enterprises to deliver on the self-service promise of Conversational AI.
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Latest Release of Zoho Desk Balances Chatbots and Live Agent in Blended Conversations
The latest release of Zoho Desk distinguishes itself by supporting conversations between enterprises and their customers that move effortlessly from bots to humans… and back again.
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Opus Research Report: “2022 Conversational Intelligence Intelliview”
Evaluating successful Conversational Intelligence initiatives that accelerate sales, enhance employee productivity, optimize marketing campaigns, improve intelligent assistants, and provide a defined competitive advantage.
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Knowbl Case Study with Insightrade: No Training Required!
Join the founders of Knowbl and Insightrade for a case study on how a new transformer-based product took a crypto company to hundreds of intents in days.
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ValidSoft’s See-Say Provides Guaranteed Identity in the Zero Trust Era
See-Say combines voice biometrics and speech recognition with encrypted delivery in order to provide a low-friction, speedy, identity verification system.
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Amazon re:Inventing Alexa? It doesn’t Look Like It.
News of “massive layoffs” at Amazon’s Worldwide Digital Division rattled the cohort of individuals interested in voice-based services and Conversational AI.
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Inbenta and PhoneMyBot Case Study: Augmenting Chatbots with Intelligent Voice
From Conversational Cloud Conference 2002, join Livio Pugliese and Jordi Torras as they discuss how to integrate chatbots with a voice channel, avoiding pitfalls and adapting conversation to the new medium.
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5 Fundamentals of the Conversational Cloud
Here are 5 key takeaways for executives as you pursue plans to introduce conversational AI to improve Customer Experience (CX) and Employee Experience (EX).
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Webinar: “Conversational Intelligence: Measurable Results Through Better Listening”
Join Opus Research, GoDaddy, and LivePerson (Dec 6) to learn real-world case studies and detailed high-impact use cases for Conversational Intelligence.