Recent Posts - page 100
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Avaya Acquires Aurix Ltd.; Fulfills the Need for Speed in Speech Analytics
Avaya’s new acquisition specializes in (and has intellectual property rights) for its proprietery, phoneme-based speech search and analytic software and systems.
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The Siri Factor, Three Days On
While most people are marveling at how well Siri recognizes and fulfills on many of their intentions, the inevitable criticism has begun.
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Permira’s $1.5 billion purchase of Genesys Marks End of Uncertainty
Private equity firm Permira is poised finally to take Genesys Labs off of Alcatel-Lucent’s books.
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The Merger is the Message: What Acquisitions like Swype and GroupMe Really Mean
There’s a new calculus afoot among “agile” application and software developers, especially those addressing the marketplace created by new mobile devices. It pays to “sell solutions,” especially when your solution is for a very specific, well-recognized problem.
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Siri (beta) Assumes Primacy on iPhone 4S Home Button
Apple may have disappointed the world by not introducing an iPhone5, but the one area where the new device does not fall short is that it marks the re-emergence of Siri, which Apple acquired in April of 2010.
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VoxGen and MyDex are Recruiting Qualified Businesses for Enhanced Authentication Project
VoxGen and MyDex are moving their enhanced authentication project to its next phase by recruiting participation from one or more businesses who want to gain a better understanding of how their customers want to carry on commercial conversations across multiple channels.
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Waze Talks (on both iPhone and Android)! Thanks to Nuance’s Vocalizer Network
The engineers at Waze have steadily added to the app’s voice-based features and functions. As noted in the company’s “By the Waze” blog, TTS-based driving instructions have been a feature of the “Commuting Widget” available for download from the Android Marketplace.
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News From Twilio Conference: Carving up $250 Billion Telecom-based Opportunity
Twilio’s CEO Jeff Lawson kicked off a two day get-together for phone-app developers interested in using his company’s resources to bring new services to market.
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Understanding the Intent of Nuance Mobile Advantage
Nuance Communications launched a “portfolio” of software products and services to address every enterprise’s need to deliver on the promise of a mobile strategy.
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Twilio Brings Contact Center Functionality to ZenDesk
Thanks to an agreement with Twilio, Web-based Help Desk service provider ZenDesk now offers its customers pay-as-you-go access to a”cloud-based” contact center for 5 cents per minute.