Two participants in Opus Research’s Intelligent Assistants Conference took the opportunity to announce a partnership that could profoundly improve the rate at which enterprise virtual assistants propagate in corporate settings. Openstream, a technology specialist founded in 1997, agreed to integrate… Read More ›
Place London is the only event of it kind to understand how indoor traffic analytics, combined with mobile and online data, empowers business intelligence and consumer engagement.
At the Intelligent Assistants Conference in San Francisco, Domino’s, Coca-Cola, Schlage, and Windstream Communications present case studies on how virtual agents can simplify and automate business processes to deliver a superior customer experience.
Opus Research’s Intelligent Assistants Conference brought together industry leaders improving customer experience and self-service efficiency with personal virtual assistants. San Francisco Bay Area’s ABCNews 7 took notice.
While the just-announced Apple Watch features health monitoring, payment processing and other really cool applications, is the shiny new thing just a fashion accessory or highly functional intelligent assistant?
Both MasterCard and Visa International are in the process of defining a new category of transaction called “Cardholder Present.”
Place has established itself as the premier venue for education, opinion and partnership development for the indoor location market. Here’s how Place will be a catalyst for growth.
The Australian Taxation Office (ATO) is right on schedule as it debuts voice biometric-based caller authentication into its contact centers with 30,000 people already enrolled.
In a provocative marketing move, Genesys has launched a “Get Your First Year Free” offer for companies looking to retire their premises-based contact centers and IVRs.
To kick off SpeechTek 2014 Conference, I participated in an exceptionally interesting panel organized by Jibo’s Roberto Pieraccini to discuss “New Technologies Coming Soon.” In retrospect, term “coming soon” was a misnomer. Two of the panelists – Bernard Brafman of… Read More ›