Attempting to draft laws and regulations that prevent Ai-based manipulation is a fool’s errand. More importantly, it will have a chilling effect on the introduction of applications of Conversational AI that are truly helpful to individuals in their roles as prospects, customers, clients or members.
Our collective wisdom for the post-tracking world is to “listen better” to permissioned, first-party data and to “do more with less”, meaning don’t rely on data from 3rd-parties.
The “cognitive banking” intelligent assistant solution combines financial data and interaction history to create contextual, guided conversations for customers.
While news of the Microsoft acquisition focused on healthcare, Nuance also brings formidable IP solutions for Conversational AI, biometrics, and customer engagement.
Tips for developing effective PR-FAQ tools for launching products, delivering on client projects, setting up internal engineering processes, and establishing partnerships.
Opus Research features Uniphore and its “Conversational Service Automation” solutions that combine AI, RPA, and front-office automation tools and capabilities.
Voice is building potential energy that will translate to real momentum in relatively short order in 2021. Here are four reasons why.
If Amazon Alexa or Google Assistant were a person, what kind of person would they be, given their conversational behavior?
Businesses are just scratching the surface when it comes to employing the insights derived from speedy, accurate automated speech recognition. Learn more about real-world ASR applications.
Companies are just beginning to learn how to leverage the potential value of conversations captured between customers, contact centers, and intelligent assistants.