Kirusa, a long-time provider of hosted automated voice services has gained a wireless carrier customer as the Ugandan subsidiary of MTN launched a new “Voice SMS” using Kirusa’s platform.
Articles
Gold Systems Makes OCS More Social
Gold Systems has transformed Microsoft Office Communicator into a platform for publishing Twitter “Tweets” as part of its Social Center concept.
Yellix & Phweet Merge Social Media and The Phone
Yellix and Phweet are but two examples of how traditional phone calls will be integrated into social media.
Microsoft’s Tellme Sees Positive Signs for Mobile Speech
Tellme had some interesting research results regarding social, mobile multitasking. Not surprisingly, it reveals that the group of mobile subscribers who have smartphones have their phones at ready and in use when they undertake their daily activities.
Nuance Mobile Starts “Tips” Program to Promote Better Mobile UX
As part of a new “Tips” program aimed to enhance the prospects for a better, multi-modal mobile user experience, Nuance Communications is addressing core pocketbook issues.
Speedbumps on the Road to Recombinant Telephony
A couple of seemingly unrelated developments signal a certain instability in the computing and communications fabric that supports innovative, distributed customer care and communications initiatives
Three Cheers for “Hybrid” Speech Apps
If there is a positive take-away from Spinvox’s recent public relations disaster it should be that a general realization that there is nothing inherently wrong with human intervention on behalf of a more successful automated speech interaction.
WhitePages.com Offers SMS-base Caller ID Enhancement
Today, WhitePages.comn is introducing a new service called LOOKUP which targets phone users who are willing to pay $1.99 per call or $2.99 a month to find out who’s calling.
Melodis Raises $4 Million for Its Music Search App and Service
Melodis, developer of the Midomi mobile music identification application, has raised $4 million in funding
Avaya Mobile Goes Native With iPhone UC Client App
Avaya announced that its one-X Mobile client for the iPhone has been approved and is included in the i-Tunes App Store.