Salesforce.com and Cisco Systems are partnering to offer a new service called Customer Interaction Cloud.
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Novauris and Traffic Gate Provide Spoken Access to Ad-Supported Train Info In Tokyo
Speech-based search specialist Novauris has joined forces with mobile, performance-based advertising aggregator Traffic Gate to offer Tokyo commuters free, speech-enabled access to route maps, fares and schedules to support railway/subway route planning.
Yap Lands Its LEC
Cincinnati Bell has selected Yap’s Voice2Text as the basis for its voicemail transcription service.
Big Day for Recombinant Mobile Applications on the eve of CTIA Conference
Here are some quick notes on the activities among mobile app developers in and around the CTIA Conference in San Diego.
Voxeo purchases Motorola’s VoxGateway Biz; Signals Stronger Support for VoiceXML Community
Motorola has sold its VoiceXML Gateway business to Voxeo for an undisclosed sum.
Previewing Multimodal Customer Care: Google Wave + ‘Bots and Recombinant Telephony
Wave’s roll out is a signal moment in Recombinant Telephon and has inspired a tremendous amount of creativity and will, over the next few years, prove valuable for collaborative communications, customer care and combinations of the two.
The Lure of Video Looms: Action at Cisco, Mitel and IBM
On the heels of Cisco’s announced acquisition of Tandberg ASA, IBM has announced a new “managed telepresence solution”.
Rumblings From the Asterisk Crowd: $99/channel Speech Rec from Vestec
Digium partners with Vestec to offer low-cost speech recogntion engine for Asterisk.
Google Wave Day Tomorrow: Ribbit Conferences In
Google will be issuing some 100,000 email invitations for newbies to enter the world of Google Wave. It will include a phone collaboration extension from Ribbit.
Distracted Driving Summit: All Signs Point to Mobile Voice
It’s the eve of the U.S. Department of Transportation’s “Distracted Driving Summit”. Solutions vendors like AT&T, Vlingo and Ford are pre-releasing findings from long-standing research on the impact of cellphone use, especially for texting, on auto accident rates.