In a recent blog post Mike Cohen, who manages the Speech Technology efforts at Google, invokes images of Captain Kirk and the crew of the Starship Enterprise to provide a vision of the ideal way to interact with computers.
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Netflix Migrates to Amazon’s Cloud to Become the Dominant Provider of RC-TV
The vast majority of Netflix movies are now delivered as downloads over the Internet.
RightNow Melds Voice into Highly Personalized Customer Care
Earlier this month, RightNow formally launched its Voice Experience Manager as part of its overall Customer Experience Software Suite.
Pre-holiday News Rush for Nuance
The week of Thanksgiving is usually characterized by a news lull, but Nuance has been an exception.
AT&T, IBM and W3C Associate Voice Biometrics with Anonymous Authentication for Social Nets
Lightbulbs are turning on all over the blogosphere and soon will provide sufficient illumination of a long-standing issue that will shape mobile access to social networks, financial institutions and corporate mail and message stores.
Contrasting Approaches: Microsoft Lync 2010 with and Cisco Collaboration
Both Microsoft and Cisco held milestone events for their flagship communications and collaboration offerings this week.
Voxeo Acquires Another Cloud-based Speech Service Provider
Referring to it as “the tenth acquisition in four years” cloud-based telephony-service provider now adds NetXentry to its roster of cloud-based voice and telephony service providers.
Facebook Defines the Social Strain of the Messaging Genome
The press conference regarding Facebook’s approach to messaging is still underway, but two threads of public reaction have triggered this post.
Nexidia’s Technology Tightly Integrated into Cisco’s Customer Collaboration Infrastructure
Nexidia and Cisco revealed that two of Nexidia’s core products – Nexidia Scan and Nexidia Capture – will be tightly integrated into the Media Capture component of Cisco’s Customer Collaboration infrastructure.
Rogers Catalyst Program Designed to Lure Mobile Developers
Canadian wireless operator Rogers has simplified the process of gaining access to several of its APIs (Application Programming Interfaces).