Google has purchase SayNow, a voice/telephony service provider whose offerings were lots like the old pay-per-call (976) numbers offered by Ma Bell in the 1970s through 1990s.
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Mozilla’s Approach to “Cookie Blocking”: More Conversational and VRM Friendly
Over the weekend Alex Fowler, the person in charge of Mozilla’s global privacy and public policy initiatives, issued a blog post to describe a new approach that Firefox developers are taking to enable Web surfers to take better control of when they can be tracked by advertisers.
OpenTouch: Uber-Brand For Alcatel-Lucent Enterprise Products, Services and Architecture
At an Analyst Briefing this week, Alcatel-Lucent Enterprise revealed new branding and a re-casting of its amalgam of Contact Center (from Genesys), Communications and Network infrastructure offerings under the OpenTouch brand.
Update: Finally, You Don’t Need YAFN (Yet Another Ficticious Number) for Google Voice. Too Little, Too Late.
Google is giving some subscribers to Google Voice the ability to make their existing wireless numbers into the “single number” for their Google Voice accounts. The impact on the IP-telephony landscape will be negligible and subtle.
Nuance Adds Self-Service Access to Dragon Mobile SDK
Gaining and maintaining mindshare among developers is an ongoing challenge for members of the mobile application ecosystem.
Appcelerator Tools Up with Aptana Acquisition
There’s a recombinant quality to the platforms that mobile developers can employ to build new applications and services. A case in point is Appcelerator’s acquisition of Aptana.
RightNow’s Acquisition of Q-go Places Value on Understanding Intent
In a transaction valued at $34 million, RightNow has acquired the Dutch company Q-qo, which specializes in “natural language search.”
Orange’s “Landline Number Service”: The Simplest Form of RC
Orange relaunches its Landline Number Service for businesses.
Impending Verint Sale Confirms Value of Analytics
Today’s approach to “social commerce” places a premium on monitoring and analytics and Israeli-based Comverse Technologies is about to cash in on the trend.
Aspect Delivers on Three Years Of Collaboration with Microsoft
Aspect formally launched its Aspect Unified IP 7 Platform fulfilling on its promise to support multimodal, collaborative customer care throughout the enterprise by embedding deep integration of Microsoft Lync, Microsoft Sharepoint and Microsoft Dynamics (CRM).