In what’s considered a first among North American banks, Massachusetts-based Eastern Bank has publicly unveiled a voice biometrics system for passively authenticating callers into its customer service centers.
Intelligent Authentication
Voice Biometrics Making Progress Through Partnerships
The future of simple, multi-factor authentication is taking shape and it is quite clear that voice is an important part of the mix.
Opus Enterprise Series: “The Security Officer’s Guide to Voice Biometrics”
A critical Opus Research report for enterprises to understand how to get the best return on investment when considering testing options for voice biometrics, including what to test for, how to test, and why voice is different.
Jibo is First Licensee of Sensory’s “Cloud-Free” Natural Language Software
When Jibo, Inc., rolls out its “family robot” later this year its ability to understand and respond to spoken words will be based on embedded software from Sensory.
VBC New York 2015 – Agenda & Presentations
VBC New York 2015 brought together executives and decision-makers to learn how voice and multi-modal biometrics can help fight fraud, delight customers and deliver enterprise value. See the agenda and select presentations.
CallMiner Teams with SpeechPro to Support “Speaker Separation”
A partnership between analytics specialist CallMiner and SpeechPro programmatically distinguishes between a caller and a company representative.
New Details on Real World Voice Biometric Implementations
Voice biometrics-based solutions are gaining greater visibility with the general public, thanks to implementations by some of the most respected companies in the financial services industry.
Meet the Leaders in Voice Authentication and Secure Digital Commerce
VBC New York 2015 (May 4-5) is an opportunity to learn to how voice and multi-modal biometrics can help fight fraud, delight customers and deliver enterprise value.
Google Adds Voice Biometrics to its Android Authentication Options
Version 7.0 of Google Play Services features “Trusted Voice,” which enables smartphone owners to speak a selected passphrase to receive updates or download new apps.
India’s ICICI Bank Launches Voice Biometrics for Phone Banking
ICICI Bank becomes the first bank in India to deploy voice biometrics authentication to verify phone-based customers paying bills or transferring funds between accounts.