Dom is the product of work that Domino’s has been doing with Nuance Communications, and is a branded version of Nina Mobile, which made its debut roughly two years ago.
Conversational Intelligence
Five9’s Summer Release Accelerates Integration of SoCoCare
At Call Center Week in Las Vegas Five9 officially launched the Summer Release of its core cloud-based contact center offering.
SpeechPro To Offer VoiceKey Platform Through Avaya’s DevConnnect MarketPlace
Voice security specialist SpeechPro announced plans to make available its voice biometric platform, VoiceKey, through Avaya’s DevConnect, an online marketplace for customers to integrate third-party products and solutions.
Interactive Intelligence Takes a “Pure” Approach With New Cloud-Based Offer
Interactive Intelligence announced PureCloud℠ a new suite of cloud-based services for communication, collaboration and customer engagement.
New Apple iOS to Ship with Baked in “Hey, Siri” Feature
“Hey, Siri” was the top feature promoted by Craig Federighi, senior vice president of Software Engineering, when he introduced iOS 8 at WWDC (Apple’s World Wide Developer Conference).
Aspect Poised to Deliver Solid Offerings for Omnichannel, Cloud Services
Aspect has done nice job of connecting key market trends to their product and services offerings
VBC San Francisco 2014 – Agenda & Presentations
With keynote presentations from U.S. Bank and Banco Santandar Mexico, VBC San Francisco 2014 included industry stalwarts and technology visionaries in voice biometrics, fraud prevention and security & authentication.
Adtech Global Ignite Delivers Business Value with Speech Analytics
Adtech Global Ignite, based on Verint’s 360 Speech Analytics solutions, enhances value through deep understanding of the customer journey.
Who Needs the Talking Refrigerator When You Have Amazon Dash?
Amazon Dash is best thought of as a part of a generation of Intelligent Assistants that we, members of humankind, should start getting ready to master.
Debut Conference To Tackle Opportunities for “Siri-like” Intelligent Assistants for Mobile and Enterprise Activities
Intelligent Assistants Conference 2014 will showcase real-world efforts to improve mobile customer experience, self-service efficiency, Web-based chat effectiveness and conversational commerce