Asterisk is accelerating the growth of grassroots providers of low-cost telephony transport and features. The promise of a “virtual PBX†downloaded as freeware to run on any Linux-based PC has attracted several thousand applications developers, system integrators and resellers. But the company may not be up to the task of managing the submissions process associated with management of an Open Source effort.
Advisories
Intel Spins off NetMerge Software to Envox
Intel offloads the NetMerge Call Processing Software (CPS) and CT Application Development Environment (ADE) in a sale to Envox Worldwide. The sale ends an era in which the maker of telecom and computer boards, software and subsystems competes directly with some of its best go-to-market partners.
SpeechTek West: Spread the Word
IBM (with Opera), Avaya, Brooktrout, Voxeo, SandCherry and Datria provided the most visible examples of how automated speech is incorporated into well understood business and entertainment activities.
Teletech Takes Avaya into Managed Services
The five-year agreement between two leaders in their respective industries signals stepped up demand for distributed contact center solutions. Most importantly, it points to a “managed services” approach using IP-telephony, speech processing and Web services infrastructure to obliterate the line between premises-based and network-based self-service.
A Directory Delayed is a Directory Denied
Well-meaning regulators have robbed wireless subscribers who may want to have their numbers available through 411 operators (or alternatives) the option for a free listing that is under their control.
VoIP+Speech Amping Up
Recent announcements by IBM and Nortal show that as VoIP adoption in enterprises accelerates, the marriage of VoIP and automated speech is increasingly prevalent.
ISx Win at QSent for Wireless 411
Wireless 411 database searches will be executed on an ISx FlexiQ platform, now that Qsent has announced its vendor selection. The win is both commercially and strategically important for ISx.
xHMI: Smoothing Conversational Speech’s Speedbumps
What XML (eXtensible Markup Language) has done for Web services, xHMI (eXtensible Human Machine Interface) carries into the domain of multi-channel interactivity. Its mission is to allow developers, IT professionals and internal staff to use familiar tools for application development, design, testing and deployment.
Microsoft Speech Server win at lottery giant GTECH
>>Microsoft Speech Server win at lottery giant GTECH >>October 7, 2004 Proofpoints are available to registered users only. Please click here to login.
Verisign’s Push-To-Talk Voice Portal
Verisign Inc. demonstrated a flavor of push-to-talk (PTT) services that integrates IM-like call initiation with its content management services; thus providing single-button access to popular voice information services like news, weather or stock quotes.