Author Archives
Dan Miller has over 25 years experience in marketing, business development and corporate strategy for telecom service providers, computer makers and application software developers. Dan founded Opus Research in 1985 and helped define the Conversational Commerce marketplace by authoring scores of reports, advisories and newsletters addressing business opportunities that reside where automated speech leverages Web services, mobility and enterprise software infrastructure.
As Director of the New Electronic Media Program at LINK Resources from 1980-1983, he helped define one of the first continuous advisory services in the information industry. He then held management positions at Atari, Warner Communications and Pacific Telesis Group (now part of AT&T).
Dan founded Opus Research, Inc. and published Telemedia News & Views, a highly-regarded monthly newsletter regarding developments in voice processing and intelligent network services. He served as Editor-in-Chief of The Kelsey Report, where he also oversaw the launch of advisory services on local online commerce, voice & wireless commerce and global directories.
Dan received his BA from Hampshire College and an MBA from Columbia University Graduate School of Business. He is a frequent speaker at industry conferences. He has been quoted in SpeechTek magazine, the Wall Street Journal, Wired.com, CommWeb and elsewhere. He has also provided commentary on CNN and TechTV.
Contact: [email protected]
Twitter: @dnm54
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NVIDIA and Hugging Face’s Latest Offer: “Training Cluster as a Service”
GPU-manufacturer NVIDIA joined the open-source machine learning specialists Hugging Face to announce “Training Cluster as a Service”.
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For Zoom, The Future Is Now, And “Federated LLMs” Are The Key
Last week Zoom Video Communications Inc convened Zoom Perspectives, its annual analysts’ summit. During two-plus days of discussions, top executives shared insights technology trends, competitive factors and market dynamics shaping its current and future service offerings. In his opening remarks,… Read More ›
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Agents for Amazon Bedrock Orchestrate a “Bring Your Own LLM” Approach to Intelligent Assistance
AWS launched Agents for Amazon Bedrock to orchestrate a “Bring Your Own LLM” approach to building Enterprise Intelligent Assistants.
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Microsoft’s Enterprise-Hardened Generative AI Offerings
Day One of Microsoft Inspire 2023, an annual event for the software giants myriad partners, included a formal introduction to the packaging and pricing of Bing Chat Enterprise and Microsoft 365 Copilot.
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Progress Report: Vendor Conferences Provide Mid-Year Snapshot of Conversational Cloud Offerings
As the first half of 2023 came to a close a succession of vendor events provided an opportunity to assess the state of the Conversational Cloud.
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Snowflake and Databricks Acquisitions: The Shape of Things to Come for LLMs and Generative AI
In a rapidly evolving LLM and Generative AI landscape, companies seem to be frantically vying to stay ahead of the curve: Panic buying, or smart moves?
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New Offers from Invoca Showcase Power of Generative AI
Invoca unveiled “AI-powered features” that support use cases that have positive impact on customer experience while streamlining processes with direct impact on a company’s bottom line.
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Voice Assistants to Benefit from Generative AI’s Popularity
Will the viral adoption of OpenAI’s ChatGPT and expanded availability of LLMs and generative AI resources drive similar, explosive growth for automated voice assistants?
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The New Full Stack (Part 2): Zoom’s Federated Approach to LLMs
Organic adoption of Zoom’s Conversation Intelligence offerings reflects the rapid evolution toward next-gen apps that turn Zoom IQ into a smart companion.
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“The New Full Stack”: Vonage And Ericsson
As a subsidiary of Ericsson, Vonage is adding deeper and wider foundational layers that support seamless mobility services made possible by application integration through 5G APIs.