Featured Research
Three product lines and six overall objectives were highlighted as Joe Burton, CTO of Cisco’s Unified Communications Business Unit, presented at the company’s “North America Unified Communications Six-Month Update.” According to Burton, the CUBE, IME and IP-CC are foundational to providing a compelling, integrated user experience. (Details on the acronyms and abbreviations are contained herein.)

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Categories: Featured Research, Advisories

Tags: Cisco, IP telephony, Social CRM, VRM