Services

Opus Research interacts with its clients through three distinct channels:

• Conversational Access Technologies (CAT) Advisory Service — Our primary offering is our subscription-based Advisory Service. Through our CAT practice clients gain access to our forecasts, market models and analysis, which support strategic planning, business development and go-to-market tactics.
• Consulting Services — Through our Consulting Services, Opus Research provides its clients with in-depth research and analysis related to specific business issues that they face in the interactive services sector.
• Industry Events — Opus Research analysts and consultants develop, program and participate in a multitude of successful and informative events.

Opus’ market models and analysis support strategic planning and go-to-market tactics for providers of core technologies (automated speech, telephony infrastructure, application development). We have compiled a mature and tested knowledge base and forecasting tool in the areas of voice, directory and identity-based application infrastructures and mediated services to provide clear guidelines for success in an ever-changing landscape.

We conduct intensive qualitative and quantitative research of service providers, vendors, and end users-on both the supply and demand sides. We investigate the key factors that impact success, including competitive forces, growth drivers, potential obstacles, technological, and regulatory issues and trends.

Contact Pete Headrick, Director of Business Development, for more information about our reports, research or becoming an Opus Research client.