Join experts from Opus Research and Interactions (Tuesday, May 14) to learn how Generative AI optimizes IVA performance and maximizes ROI.
Webcasts
Addressing the Threat of Deepfakes with Voice Biometrics (Webinar)
Join Opus Research, SymNex Consulting, and IngenID to gain insights and hear recommendations surrounding factors that ensure successful deployment of voice biometrics.
Applied AI: Accelerating Impact at Customer Service (Webinar)
Join Opus Research and SESTEK (Dec 12) as they discuss how customer care organizations should evaluate and understand AI and LLMs to improve CX and business outcomes.
Webinar: “Big Enough” Language Models: Domain-Specific Approaches to Speech AI
Join Deepgram and Opus Research (webinar, May 31) to learn the fundamental concepts of LLMs and its impact for real-world business approaches for Speech AI.
Webinar: “The Inside Story: Factors Propelling Speech AI in 2023”
Join Deepgram and Opus Research (webinar, May 18th) to learn why the adoption of Speech AI is on the rise, with a special focus on voicebots, LLMs, and customer experiences.
Webinar: “Synthetic Voice and DeepFakes: What’s Real and What You Can Do About It”
A rapidly evolving threat landscape including Deepfakes and Synthetic Voice can take advantage of security holes within business organizations (Webinar | April 18)
Webinar: “Addressing Challenges of the New Economy with Conversational Intelligence”
Hear how Spectrum Retirement Services leverages Conversational Intelligence to spend smarter and improve ROI on marketing budgets, all while prioritizing the customer.
Webinar: “Making Bots Better: Leveraging Transformer-Based Solutions”
Join Knowbl and Opus Research to learn how the latest transformer-based, large language models (like ChatGPT) enable enterprises to deliver on the self-service promise of Conversational AI.
Webinar: “Conversational Intelligence: Measurable Results Through Better Listening”
Join Opus Research, GoDaddy, and LivePerson (Dec 6) to learn real-world case studies and detailed high-impact use cases for Conversational Intelligence.
Webinar: “No Guaranteed Identity, No Zero Trust!”
In this webinar with ValidSoft, learn how the recent high-profile Lapsus$ attack has made it abundantly clear that zero-trust must start with guaranteeing a user’s identity.