Author Archives

Derek Top, Research Director, Opus Research

Derek Top is head of editorial operations for Opus Research, a diversified analyst firm tracking mobile technologies and voice communication services. For more than 15 years, he has been covering transformative technologies and producing top-notch business events.

Most recently, he was senior editor and program director at GreenBiz Group. There he helped produce the VERGE conference series and wrote about how the convergence of mobile and information technologies are driving innovation for smart energy and sustainability.

Previously, Top was community manager with Agrion connecting cleantech professionals, entrepreneurs, investors, and service providers through webcasts and onsite conferences. He also served as senior associate editor with Optimize magazine and InformationWeek covering enterprise IT trends for CMP Media. Before joining CMP, Top was managing editor with Streaming Media, Inc.

Contact: dtop@opusresearch.net
Twitter: @derektop

  • Hot Topics, Avaya.com – June 22, 2006

    Featured Premium Content: “Opus Research: Contact Centers in the Age of SOA” Opus Research reveals how the personnel and systems within the modern contact center are well-prepared to embrace an SOA driven transformation. Their research demonstrates how the contact center… Read More ›

  • TMCnet – May 31, 2006

    “In a report done by Opus Research called, “CATScan XVIII: Voice Application Workflow – What a Concept!,” analyst Dan Miller explains the “good versus great” speech application issue most succinctly. He notes, “the success of speech-based applications is not a… Read More ›

  • Opus Research Events

    Voice Biometrics Conference is the industry’s only global gathering featuring case studies, in-depth session discussions and independent vendor analysis about the issues facing speaker verification and voice biometrics. Internet2Go, organized by Opus Research, offers a “crash course” in mobile marketing… Read More ›

  • Voice Biometrics Conference

    Opus Research analysts and consultants comprise a multi-disciplinary team that provides research, analysis and guidance across a range of technologies – from silicon to servers; and applications – from directory assistance to IP Centrex. The Consulting Services team includes domain experts equipped to assist suppliers and implementers of new technologies, helping them devise their strategy and get to market.

  • Intervoice Acquires Edify: Better Positioned for “The Road Ahead”

    However, the purchase price of Edify shows that little or no premium can be attached to players that are essentially serving a niche in an already niche market.