“In a report done by Opus Research called, “CATScan XVIII: Voice Application Workflow – What a Concept!,” analyst Dan Miller explains the “good versus great” speech application issue most succinctly. He notes, “the success of speech-based applications is not a function of core speech-recognition technologies. Instead, it’s a function of the quality of the end-to-end application framework that makes for a truly gratifying and successful conversation, whether it’s person-to-person, person-to-machine or machine-to-machine. That’s why, when it comes to creation tools for speech applications, Microsoft’s foundation speech server product is not a “dialog designer” but rather a “dialog workflow designer” – small change grammatically, big difference thematically”.

From the article, “Microsoft’s Speech Server 2007 Beta: The Giant’s on a Roll,” TMCnet, May 31, 2006

Categories: Opus in the News