Voice biometric-based authentication and security took one step deeper into ‘The Cloud’ as Voxeo and Trade Harbor announced a partnership. Voxeo is a provider of both premises-based and hosted platforms for standards-based interactive voice response (IVR) applications. Trade Harbor launched its efforts to expand the reach of voice-based authentication using a Software as a Service (SaaS) model back in 1999. The two companies are joining forces at a time that Opus Research believes will be looked back on as an inflection point in the adoption voiceprints for customer-facing services offered over the phone