Lost in the hoopla surrounding the uptake of DALL-E 3 is the open sourcing of another OpenAI product, Whisper, a general-purpose speech recognition model trained on a large dataset of diverse audio.
VoiceXML
Vendor Profile: Interactions Corporation
Founded in 2002 in New Jersey, Interactions Corporation offers human-assisted recognition of natural language input. Its technical approach puts live agents into the workflow early and often to promote faster recognition of both utterances and intent.
West and Holly Close in on Recombinant Communications Apps for Customer Care
West’s acquisition of Holly Connects was announced roughly two weeks ago, but is expected to close on June 1.
Voxeo Expands European Presence
In what it terms a “million Euro investment”, Voxeo has increased its capacity in Europe to over 10,000 ports of VoiceXML and CCXML conformant voice self-service resources.