The messaging around the world “going mobile, social and local” has not been lost on the criminal element that preys on vulnerabilities in commonly used e-commerce and communications systems.
Voice biometrics
We Have a Winner! Mobile Voice Biometric Application Award Goes to HELEX
Lee Cottle and I announced the winner of the 2011 Mobile Voice Biometric Challenge on the second day of the event and Lee delivered the $1,000 in prize money to Hesam Yavari, founder and CEO of HELEX, a provider of “next-generation contact centre technologies.”
VBC Amsterdam News: VoiceVault Upgrades “Fusion” Biometric Engine
VoiceVault released a new version of its “Fusion” platform, giving customers, partners, integrators and applications developers more deployment options.
Webcast: Nuance and Opus Research to Talk About Emerging Voice Biometric Use Cases
On March 1, Chuck Buffum, VP Authentication Solutions, Mobile & Enterprise Division at Nuance will join me for a Webcast to share perspectives on the trends that are shaping the global voice biometrics marketplace.
Healthcare Ripe for Biometric Authentication
Between protecting the privacy of electronic healthcare records (EHR) and offering a strong, anonymous way to authenticate both patients and providers, both healthcare and insurance providers should be taking a closer look at biometrics (including voice, of course) to support their service delivery strategies.
Turkcell’s Global Bilgi Experiencing Success with “Voice Signature” Service
Global Bilgi, a subsidiary of wireless carrier Turkcell, announced that it is experiencing the “fastest growth rates in voice signature application users in one year” than any of its peers in the telecommunications industry.
Nuance Announces Integrated Product Suite for Voice Biometrics
It hasn’t taken long for Nuance to deliver on the promise of integrating PerSay’s product line into its Enterprise Software portfolio.
Datapoint Integrates Voice Biometric Authentication for Customer Care at Brokerage
Today, enterprise attention is rightfully on the impact that voice biometrics can have on achieving targeted business objectives. In the contact center, that means how it improves customer engagements that lead to a better experience, more sales and, ultimately, increased profitability and customer satisfaction.
Nokia Expects Voice Biometric Security for Mobile in 2011
Nokia has placed voice biometric security on the same footing as “visual search/Augmented Reality” and “Contactless Payments” (using near field communications).
2010 Reflections and 2011 Predictions: M-M-M Good!
“Multichannel, Multimodal and Mobile” made a nice alliterative mantra for RC (Recombinant Communications) practitioners in 2010.