SpeechTEK provides a chance for members of the speech processing community to get together and take stock of the current state of affairs.
speech processing
IBM Dubs Nuance a “Preferred Business Partner,” Formalizes Commercial Relationship
The relationship between IBM and Nuance Communications continues to evolve, with Big Blue’s naming Nuance a “Preferred Business Partner.”
Genesys Trifecta: Conversational Access Across Many Media
Alcatel-Lucent’s Genesys Telecommunications Labs is making some very interesting announcements today at G-Force, its annual customer forum. The overall announcement is centered a key initiative called Cross Channel Conversations (CCC). It is a customer care solution which treats email, voice, Instant Messaging and SMS text as part of a single conversation.