Promising a report in about a year, the W3C has launched a new “Speech Incubator Group”, chaired by Voxeo’s Dan Burnett (who is also a co-chair of the VoiceXML 3.0 standards committee).
Recombinant Communications
Vendor Profile: Interactions Corporation
Founded in 2002 in New Jersey, Interactions Corporation offers human-assisted recognition of natural language input. Its technical approach puts live agents into the workflow early and often to promote faster recognition of both utterances and intent.
“Back To School” = More Shopping Mashups
RC (Recombinant Communications) means that it is easier than ever to piece together solutions that solve daily, real-world problems.
Gmail’s “Call Phone” Feature: What took so long?
By now, the millions of calls originated by people using the “Call Phone” feature in Gmail has re-established the fact that people love to make free phone calls. The question in my mind is “What took so long for Google to introduce this feature?”
The Collaborative Customer Care Genome
High quality customer care relies on rapid recognition of a caller’s intent and equally rapid resolution of outstanding issues. Those tasks are made more difficult in the world of multi-channel, socially aware interactions. Solutions providers are applying the principles of… Read More ›
Time For Enterprise IT to Publish API’s
When Alcatel-Lucent bought Programmable Web in late June, it acquired a company that, over the years, had aggregated a dynamic and lively repository of API’s (application programming interfaces), mashups and, most importantly documentation.
SpeechTEK 2010 Digest: Not Just a Speech Technology Show
The fact that impressed me most at this year’s SpeechTEK was that speech processing technologies – meaning core automated speech recognition (ASR), text-to-speech (TTS) synthesis and even my pet interest voice biometric-based speaker identification or authentication – were not front and center.
New API Will Make Twitter Activity Easier to Mashup
In a on Programmable Web’s blog, Adam DuVander provides a really good glimpse of the future potential to do lot’s more with Twitter than conduct searches for mentions (or complaints) that involve the name of a particular company or its products.
West’s Roll-up Continues With TuVox Acquisition
One thing’s for sure, the age of Recombinant Communications (RC) has rendered moot the classic “Apps versus Tools” debate and obliterated an entire category of solutions providers.
Life After Tellme: McCue Launches Flipboard
Tellme’s co-founder and entrepreneur can add “serial” to his title now that his latest company, Flipboard, successfully launched its eponymous product and initial set of services.