NICE Systems has agreed to acquire speech analytics specialist Nexidia for approximately $135 million.
NICE Systems
Innovative Russian Bank Using NICE Systems Real-Time Voice Authentication
Tinkoff Credit Systems Bank (TCS Bank) has introduced voice-based authentication to make it faster and easier for its clients to log on and use its phone-based banking services.
NICE Systems Makes Voice Biometrics A Key Component of Contact Center Fraud Prevention
NICE Systems’ newly launched Contact Center Fraud Prevention solution demonstrates the effectiveness of a multilayered, context-aware approach to phone-based security.
NICE Systems to use IBM’s Technology to Harness Big Data from Contact Centers
NICE Systems and IBM have joined forces to bring the power of “Big Data analytics” incorporates data the emanates from the contact center.