he wraps are off a new Web-based virtual personal assistant (VPA) developed over the past two years by Spanish financial services provider, BBVA.
Natural Language Understanding
“Watson Come Here!” Now There’s a Conversational Speech API from AT&T
Congratulations to AT&T for making some waves among the growing pool of applications developers looking for ways to add conversational speech to their offerings.
From QA & WFO to AI & VA: VPI Introduces VirtualSource
Long time call recording, quality assurance (QA) and Workforce Optimization (WFO) specialist VPI (aka Voice Print International) launched a new, cloud-based virtual assistant (VA) service called VirtualSource.
Nuance “Fast Start” Program: Reduces Time and Expense of Natural Language Implementations
A new program from Nuance Communications, informally called “Call Steering Fast Start,” will introduce shorter deployment times and lower costs for firms that can benefit from taking a constrained approach to speech-based Call Steering.
Dial Directions Acquired by Sakhr Software; Launches Mobile Arabic Translator
Dial Directions has been acquired by Arabic Natural Language Understanding specialist Sakhr Software and introduced a mobile translator application for iPhones and Blackberries.