The acquisition of SpeechStorm is a good move by Genesys. It is a proven developer/partner whose line of software is an excellent augmentation of existing GVP capabilities.
MobileCX
South Africa Steps Up Activity Around Voice Passwords
Vodacom positions Voice Password as “worry-free, easy to use and secure.” Subscribers enroll through the app, which is downloadable from Google Play or from the Vodacom Web site.
From the People Who Brought you Siri: Welcome Kasisto
At the FinTech Innovation Lab Demo Day in New York City, SRI International launched its latest spin-off targeting the market for branded Intelligent Assistants in the enterprise space.
Amazon’s “Fire” Phone and MayDay Will Redefine “Mobile Assistance”
At the launch event, Amazon CEO Jeff Bezos positioned MayDay as an alternative to the dreaded “Droid Forums.”