New Enterprise Associates (NEA) and SAP Ventures have chipped in with original investors to put $53 million into Lithium Technologies.
Lithium
Lithium Released Social Media Monitoring for Facebook Pages
Margaret Francis, VP of Product at Lithium Technologies, tells of the formal release of a version of LSMM that monitors posts on selected Fan Pages in Facebook.
Lithium’s Excellent Event: The “Get Real” World Tour
Yesterday, Lithium Technologies held the first of its “Get Real 2010” events, and I found it quite thought-provoking.
Recombinance Results in “Social CRM”
“Social CRM” is an evolutionary link as the providers of contact center infrastructure embrace peer-to-peer communications, ratings and social networks.