As a sign of the times, two household names with extensive product portfolios that nominally support UC (Unified Communications) join forces – if not product lines – to bring solutions to the marketplace.
IP telephony
VoIP Takes 20% of U.S. Residential Phone Lines
It shouldn’t be a surprise that residential customers of incumbent phone companies have either moved to “wireless only” or are taking advantage of lower-priced VoIP-based carriers (often offered by the “other incumbents” like meaning cable companies or IP-Telephony specialists).
Microsoft’s New Developer Resources for Azure, Bing Maps and Office Communications Server
Though coverage of Apple, with its new iPhone to be introduced at its WorldWide Developer Conference (WWDC), is expected to dominate tech news today, Microsoft is laying the foundation for greater recombinance at Tech-Ed 2010 in New Orleans.
Briefing Summary: Cisco’s Focus on the Integrated User Experience
Featured Research Three product lines and six overall objectives were highlighted as Joe Burton, CTO of Cisco’s Unified Communications Business Unit, presented at the company’s “North America Unified Communications Six-Month Update.” According to Burton, the CUBE, IME and IP-CC are… Read More ›
Cisco’s Intercompany Media Engine (IME) Spotted in the Wild (or ahem at Enterprise Connect)
When Cisco’s Tony Bates delivered a keynote address at the newly minted Enterprise Connect Conference (formerly VoiceCon 2010), he included real-life implementations of the Intercompany Media Exchange (IME).
BT’s Next Gen Contact Centre Features Flexible Pricing Schema
BT is featuring highly flexible pricing arrangements for its Next Generaion Contact Centre as an enticement to new customers.
8×8 Connect on Facebook: Nice Try! But There Are Some Issues
What caught the eye of the digirati at ITExpo was a Facebook app called 8×8 Connect, which was introduced on the second day of the conference.
The Recombinant Telephony Ecosystem: Voice Mashups and the Telco API
Featured Research The idea behind Recombinant Telephony is relatively simple: splice together the basic materials of today’s communication technologies with new software elements to introduce new services that support customer requirements. A fast-growing community of technology providers, application developers and… Read More ›
Google Voice Revealed: 1.4 Million Registered Users
Last week, Google unintentionally revealed that its Google Voice service has over 1.4 million registered users, 570,000 of them using it seven days a week.
Avaya to Deliver “Recombinant Telephony Terminal”
According to a report in Network World, Avaya’s Alan Baratz will intro a new “chameleon-like appliance” during a keynote address at VoiceCon.