The relationship between IBM and Nuance Communications continues to evolve, with Big Blue’s naming Nuance a “Preferred Business Partner.”
IBM
IBM Rushes In; Microsoft Exits SMB “UC Appliance” Market
IBM is amping up its efforts to provide a UC appliance to small businesses just as Microsoft has turned out the lights on its analogous product.
IBM Touts Its Portal and Mashups
IBM is engaged in marketing, packaging and general boosterism to accelerate deployments of highly dynamic, personalized and (in many cases) mobile portals.
IBM Labs Boosting “The Spoken Web”
This article in the Economist magazine, entitled, “A Web of Sound: Talk About That”, reminded me that the legend of using VoiceXML to speech-enable the World Wide Web is alive, well and targeting the greater good by making Web sites more accessible to the illiterate. The article’s author credits Guruduth Banavar, the director of IBM’s India Research Laboratory, with undertaking a project to make it easier to develop so called “voice sites” which enable callers to navigate the Web and retrieve personal information.
Genesys’ UC-Connect Debuts Today
Genesys has formally launched UC-Connect, a software suite that tightly links Genesys branded Customer Interaction Management (CIM) resources with IBM SameTime, Microsoft Office Communications Server 2007, Siemens OpenScape and parent company Alcatel-Lucent’s MyInstant Communicator.