Hosted voice and self-service specialist Contact Solutions has debuted a new service platform called My:Time.
hosted contact centers
Growing its Cloud Thru Acquisition: Genesys Buys SoundBite Communications
Today the Boards of Directors at both Genesys and SoundBite approved a definitive agreement for Genesys to buy all of SoundBite’s shares for $5.00 each (a total exceeding $100 million).