In a on Programmable Web’s blog, Adam DuVander provides a really good glimpse of the future potential to do lot’s more with Twitter than conduct searches for mentions (or complaints) that involve the name of a particular company or its products.
Contact Centers
Professional Services Pivotal to HP and Avaya’s Strategic Agreement
As a sign of the times, two household names with extensive product portfolios that nominally support UC (Unified Communications) join forces – if not product lines – to bring solutions to the marketplace.
Diaspora*: The Inevitable Outcome of Facebook’s Threat to Personal Privacy
When Facebook Founder Mark Zuckerberg introduced the notion of an “open social graph” at F8, he unintentionally launched the single, largest backlash against social networking’s threat to personal privacy.
Nortel Approves Avaya’s Bid for Assets; Could Cast Its Aura Around Enterprise Software
A relatively paultry $475 million is the amount accepted by Nortel from Avaya as a “stalking horse” bid.