The press conference regarding Facebook’s approach to messaging is still underway, but two threads of public reaction have triggered this post.
Collaboration
SAP AG Promises an “Open Ecosystem”
I missed the SAP TechEd gathering in Las Vegas this week, but was entertained by a very active stream of tweets emanating from the venue.
Microsoft OCS Gets Lync’d In. Speech Services and IVR Still Not Present
hose of us who found Microsoft Office Communications Server 2007 R2 to be a bit of a mouthful will be happy to note that its name, going forward, is now Microsoft Lync.
At Avaya: ACE is the Place for RC
Aspirationally, Avaya’s Agile Communications Environment (ACE) is the essence of Recombinant Communications (RC) packaged as enterprise software.
Auto-Discovery Key to Cisco’s New Enterprise Collaboration Features
During two-and-a-half days of briefings, Cisco executives exposed industry analysts, like myself, to the fact that the concept of “collaboration” embraces much more than “passing the ball” on WebEx or sharing presence information among employees and trading partners.
Major “Collaboration” Products From Cisco
On the eve of the company’s “launch event” for Cisco Collaboration, we’re starting to see the outlines of a plan that gives coherence to a series of loosely coupled but tightly related technologies.
Skype “Next Generation”: Platform for Commoditization or Collaboration
Today, the Internet pipes reverberated with thought-provoking posts from Voxeo’s Dan York and Skype Journal’s Phil Wolff. York’s post was triggered by an asynchronous exchange between eComm organizer Lee Dryburgh and telecommunications entrepreneur Shidan Gouran regarding Skype’s likelihood of supporting SIP.
Previewing Multimodal Customer Care: Google Wave + ‘Bots and Recombinant Telephony
Wave’s roll out is a signal moment in Recombinant Telephon and has inspired a tremendous amount of creativity and will, over the next few years, prove valuable for collaborative communications, customer care and combinations of the two.
IBM Touts Its Portal and Mashups
IBM is engaged in marketing, packaging and general boosterism to accelerate deployments of highly dynamic, personalized and (in many cases) mobile portals.