From this day forward, Interactions will take the lead role in development, marketing, sales and integration of a full suite of automated speech recognition, text-to-speech, natural language understanding and voice biometric-based speaker ID and verification.
Self-service professionals, speech scientists and VUI (voice user interface) experts, alike, are grappling with a new set of challenges borne of the need to support search, command and control and e-commerce in a “post-PC” but “pre-PVA” world.
Call Management API “powered by [Voxeo Labs’] Tropo” voice and text application management platform. That makes AT&T the second major public network operator to embed the Tropo into their service development and delivery networks.
You know that Joseph Schumpeter’s “creative destruction” has begun in earnest when a prototypical disruptor, like Twilio, transforms one of the largest mobile carriers, AT&T Mobility, into a reseller of its services.
Congratulations to AT&T for making some waves among the growing pool of applications developers looking for ways to add conversational speech to their offerings.
Lightbulbs are turning on all over the blogosphere and soon will provide sufficient illumination of a long-standing issue that will shape mobile access to social networks, financial institutions and corporate mail and message stores.
Next week at the CTIA’s conference in San Francisco, John Donovan, AT&T’s Chief Technology plans to announce that it will open new facilities in Palo Alto, CA; Plano, TX; and Tel Aviv, Israel which will serve as a venue for mobile application developers to pitch their latest wares.
With the likes of Google and AT&T Labs in the driver’s seat, efforts to assemble mobile solutions that incorporate speech into multimodal interactions are gaining both visibility and momentum.
Two communications-oriented news stories make us long for more “public options” or at least more options for the public to build its own mobile solutions.
A briefing with the principals at ZoomSafer inspired me to think, once again, about the important, yet marginal, role that speech processing technologies have to play in making for safer motoring.