Recent Posts - page 146
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Speakers at Cisco Live Stress Smartphone-based Collaboration
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Orange Business and Aspect Boost OCS Claims
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NYTimes Column Highlights Google Voice’s Transcription Shortcomings
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Dial Directions Acquired by Sakhr Software; Launches Mobile Arabic Translator
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Open 311 Gets Specific
Specifications are being drafted to transform 311 “non-emergency numbers” into an open API for eGovernment at the local level.
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Another “Soft Launch” for Google Voice
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Verizon Business Announces its “Cloud Based” IVR
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Empirix Offers Hammer Testing as a Service
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Voxeo Adds Twitter to its Unified Self-Service Mix
Voxeo introduces a new service thatincludes automated handling of both inbound and outbound Twitter traffic as part of Unified Self-Service. It is the product of recently acquired IMified and its platform that enables companies to automate the process of receiving and responding to customer queries via IM.
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Vodafone Turkey Offers Customers Voice Biometric-Based Authentication