Recent Posts - page 139
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E-Commerce News – December 10, 2009
Excerpt: There’s little cause for concern, given RIM’s status in the market, said Greg Sterling, Internet analyst with Opus Research. “RIM is in an interesting position, because it has done very, very well in the market without delivering a great… Read More ›
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Nuance Debuts Dragon Dictate for iPhones
Nuance Communications can once again claim a coup as its Dragon Dictation application, by our assessment, is the first voice-to-text rendering application that can support SMS texting on an iPhone. Certainly, there are a number of speech-enabled applications on Apple’s… Read More ›
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Sandata Taps PerSay For Home Healthcare Services
At-home healthcare services appear a perfect fit for voice biometrics and remote authentication. According to the American Association of Homecare some eight million Americans currently require some type of medical care in the home. But while at-home healthcare services provide… Read More ›
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Quick Update on LucyPhone; Along with an “Invite Code”
Here’s an update on LucyPhone and an “invite code” for the private beta.
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Skype Expands Launch of SIP-based Beta to All Businesses
In response to demand from “nearly 10,000 companies” Skype has expanded the availability of its Skype for SIP “beta” service to all comers. Phil Wolff explains provides detail on the service in this post on Skype Journal. But the gist… Read More ›
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Parkmobile Launches Voice-controlled Parking Controls in Grand Rapids, MI
Voice plays an important role in a new service, launched in Grand Rapid, MI, which enables mobile subscribers to use their wireless phones to pay for parking.
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Consumer Survey Results: Attitudes Toward Streamlined Customer Service
Featured Research In this era of social media, customers are becoming much less patient with traditional customer care channels. That’s why it’s so interesting to evaluate survey results that provide insight into customer preference and intention to use new tools… Read More ›
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Nuance Voicemail-to-Text Powers AT&T’s Transcription Service
It’s official. The platform for AT&T’s Voicemail to Text service is Nuance Communications. As described on the AT&T Mobility Web site, the carrier charges $9.99 per month for the service, which enables subscribers to receive transcriptions of voicemail messages as email and/or text messages in addition to the traditional dial-in-and-retrieve method.
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Verizon and Motorola Bring Voice-based Google Mobile Search To Times Square
Verizon Wireless, Motorola and Google promote using “just your voice” to search Time Square on Black Friday.
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Lucyphone: A Web Services-based Virtual Hold
Today I was introduced to a new service called LucyPhone, which is a Web service charged with the simple task of helping callers to popular toll-free nubmers avoid being put on hold.