Recent Posts - page 136
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InfoWorld – November 13, 2009
Excerpt: To solve that problem, Cisco would have had to achieve a goal that has eluded some of the best minds in computing, according to Dan Miller, an analyst at Opus Research. In fact, the investment required would be probably… Read More ›
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The Recombinant Telephony Ecosystem: Voice Mashups and the Telco API
Featured Research The idea behind Recombinant Telephony is relatively simple: splice together the basic materials of today’s communication technologies with new software elements to introduce new services that support customer requirements. A fast-growing community of technology providers, application developers and… Read More ›
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Cisco Demos Collaborative Customer Care
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Webcast: “Voice Biometrics: Increased Sevice, Increased Security”
“Voice Biometrics: Increased Sevice, Increased Security” Webcast On-Demand Watch below! Since 2007, Australia private health insurer ahm (Australia Health Management) has successfully managed one of the largest public-facing deployments of speaker verification. With more than 400,000 yearly calls into its… Read More ›
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Google’s New Open Wallet Policy
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Major “Collaboration” Products From Cisco
On the eve of the company’s “launch event” for Cisco Collaboration, we’re starting to see the outlines of a plan that gives coherence to a series of loosely coupled but tightly related technologies.
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Mixed Messages About Dictating SMS on iPhone
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Alcatel Lucent Transformation Underway to Support “Hybrid Clouds”
Market realities and technological changes have spawned dramatic changes in Alcatel-Lucent and its Genesys subsidiary.
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Recombinant Telephony Use Case: Ribbit for Salesforce
I first used the term “Recombinant Telephony” a couple of years ago to describe how well-defined API’s and standards are making it possible for developers to build and market new, rich phone apps from fundamental call processing, voice processing, and business processing resources.
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Ribbit Mobile Debuts: Competes With Google Voice