Recent Posts - page 121
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Voice Application Hosting in the Era of Recombinant Communications
Featured Research Providers of hosted speech applications were ahead of the curve in anticipating and accommodating requirements for third-parties to handle seasonal or media-driven spikes in calls to customer care agents or IVR resources. Today, to stay ahead of the… Read More ›
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VoIP Takes 20% of U.S. Residential Phone Lines
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Amazon.com Gets It! New Kindle App for iOS Embeds Video and Audio
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At Avaya: ACE is the Place for RC
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In U.S., Google Voice is Now “Open For All”… Release the Hounds!
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Nuance and MetaSwitch Offer “Carrier Optimized” Voicemail-To-Text
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Machine Translation Making its Presence Known
In recent months, we’ve seen the community of companies offering MT taking significant steps forward. Perhaps lured by market assessments that valued global spending on “language translation and education services” at $12 billion in 2008. Realistically, that may represent a market peak, as relatively inexpensive machine translation solutions gain acceptance in a growing number of use cases where they can easily replace more expensive “human translators”.
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Why Isn’t Yahoo Doing More with Vlingo?
We met with Vlingo yesterday. The company is previewing some new functionality and we had an interesting and wide-ranging discussion about the product and strategy. My question is: why isn't Vlingo investor Yahoo! leveraging the heck out of it? There… Read More ›
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Google Voice/Gmail Integration Is A Natural
This morning my RSS feed had a few pointers to a blog post which asserts that Google has already cobbled together its technologies to enable Gmail users to originate telephone calls.