Recent Posts - page 120
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Microsoft’s Hawaii Project: Leveraging Its Cloud for Mobile
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Google Lab’s “App Inventor” is Unvarnished RC
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Baidu Staffing up for Automated Voice Search
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Speech Luminaries Offering “Optimization as a Service”
Some long-time specialists in voice applications, voice self-service and interactive voice response (IVR) have launched a new Web-based service called VUI Cloud.
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Decision to Shutter Atmos Cloud-based Storage Proves EMC More Partner Friendly
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Microstrategy Moving Mobile Focus from Rim to Apple’s iOS
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West Corporation Selects Anakam for Home Agent Authentication
The growing market for home-based virtual agents gives contact center service providers flexibilities in staffing – for instance, to shoulder seasonal call spikes – while still maintaining high levels of customer service with an educated and motivated workforce. But one… Read More ›
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Professional Services Pivotal to HP and Avaya’s Strategic Agreement
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Alcatel-Lucent Buys ProgrammableWeb
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Cisco’s Wireless Android Tablet, Cius, Puts Enterprise Collaboration On the Glass