Recent Posts - page 118

• Avaya Aims Aura at Mid-sized Businesses and Branches

  By Dan Miller on March 16, 2011

  Avaya has figured out how to pack “core” Aura functionality onto a single enterprise server.

• Growth of Smartphone Base Drives SpeechCycle to Form a Mobile Division

  By Dan Miller on March 16, 2011

  SpeechCycle has formed a new Mobile Division to focus exclusively on applications for the growing population of smartphone users.

• 2600Hz Project Provides Preview of “Whistle”

  By Dan Miller on March 11, 2011 • ( 3 )

  

  People attending the most recent SFTelephony Meetup were treated to a preview of “Whistle,” a very impressive suite of call processing fabric designed to work on multiple processors at high-volumes with high reliability.

• Orange SF Spotlight Event Delves into the “Future of Shopping”

  By Dan Miller on March 9, 2011

  Orange-San Francisco kept the conversations on “Conversational Commerce” very lively by holding a “Spotlight on The Future of Shopping” on March 8.

• Nuance “Fast Start” Program: Reduces Time and Expense of Natural Language Implementations

  By Dan Miller on March 7, 2011

  A new program from Nuance Communications, informally called “Call Steering Fast Start,” will introduce shorter deployment times and lower costs for firms that can benefit from taking a constrained approach to speech-based Call Steering.

• SpeechCycle Hits a “Billion Interaction” Milestone

  By Dan Miller on March 6, 2011

  SpeechCycle, a firm that has pioneered robust, phone-based self-service application development, has hit a billion interaction milestone.

• The Case for Small Business VoIP: Incumbents’ Failure on Moving Day

  By Dan Miller on March 2, 2011

  Opus Research has moved offices (roughly 500 Yards) from 300 Brannan Street to 350 Brannan Street.

• Webcast: Nuance and Opus Research to Talk About Emerging Voice Biometric Use Cases

  By Dan Miller on February 28, 2011

  On March 1, Chuck Buffum, VP Authentication Solutions, Mobile & Enterprise Division at Nuance will join me for a Webcast to share perspectives on the trends that are shaping the global voice biometrics marketplace.

• Healthcare Ripe for Biometric Authentication

  By Dan Miller on February 27, 2011 • ( 2 )

  

  Between protecting the privacy of electronic healthcare records (EHR) and offering a strong, anonymous way to authenticate both patients and providers, both healthcare and insurance providers should be taking a closer look at biometrics (including voice, of course) to support their service delivery strategies.

• Busy, Busy Bandwidth.com Buys dash Carrier Services

  By Dan Miller on February 25, 2011

  

  Bandwidth.com has acquired dash Carrier Services for an undisclosed sum of money.

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