Recent Posts - page 110
-
Nuance Adds Self-Service Access to Dragon Mobile SDK
Gaining and maintaining mindshare among developers is an ongoing challenge for members of the mobile application ecosystem.
-
Appcelerator Tools Up with Aptana Acquisition
There’s a recombinant quality to the platforms that mobile developers can employ to build new applications and services. A case in point is Appcelerator’s acquisition of Aptana.
-
RightNow’s Acquisition of Q-go Places Value on Understanding Intent
In a transaction valued at $34 million, RightNow has acquired the Dutch company Q-qo, which specializes in “natural language search.”
-
Orange’s “Landline Number Service”: The Simplest Form of RC
Orange relaunches its Landline Number Service for businesses.
-
Impending Verint Sale Confirms Value of Analytics
Today’s approach to “social commerce” places a premium on monitoring and analytics and Israeli-based Comverse Technologies is about to cash in on the trend.
-
Aspect Delivers on Three Years Of Collaboration with Microsoft
Aspect formally launched its Aspect Unified IP 7 Platform fulfilling on its promise to support multimodal, collaborative customer care throughout the enterprise by embedding deep integration of Microsoft Lync, Microsoft Sharepoint and Microsoft Dynamics (CRM).
-
Datapoint Integrates Voice Biometric Authentication for Customer Care at Brokerage
Today, enterprise attention is rightfully on the impact that voice biometrics can have on achieving targeted business objectives. In the contact center, that means how it improves customer engagements that lead to a better experience, more sales and, ultimately, increased profitability and customer satisfaction.
-
Personal Data Service Gains $7.6 million from VCs
On January 6th (as reported by Leena Rao in TechCrunch) an “under the radar” start-up, and owner of the URL, Personal.com received over $7 million in funding from a group of investors led by Grotech Funding and Steve Case’s Revolution LLC.
-
Nokia Expects Voice Biometric Security for Mobile in 2011
Nokia has placed voice biometric security on the same footing as “visual search/Augmented Reality” and “Contactless Payments” (using near field communications).
-
Nuance FlexT9: A Context-Sensitive Mobile User Interface
Five days into the new year, the folks at Nuance Communications have made good on delivering a mashup of multiple mobile input modalities that give mobile subscribers the ability to choose which which one best suits their needs, in real time.