Interactive Intelligence (InIn) is taking a new approach to helping its corporate customers “go mobile.”
Articles
Bing 411’s Three-Year Run Ends June 1
With very little fanfare, Microsoft is ready to deep six Bing 411, the free voice search and directory assistance service that grew out of its acquisition of Tellme Networks (which took place in may 2007).
Sensory Adds Speaker ID to Wake-up Words
Sensory, Inc., takes embedded speech processing another step forward by adding voice biometric-based speaker identification to its TrulyHandsfree(TM) voice activation technology.
“Watson Come Here!” Now There’s a Conversational Speech API from AT&T
Congratulations to AT&T for making some waves among the growing pool of applications developers looking for ways to add conversational speech to their offerings.
Siri Doesn’t Suck; And It Will Only Get Better
Contrary to what Henry Blodget says, Siri is succeeding.
Ford to World: “Bring It In!”
John Ellis, Ford’s Global Technologist for Connected Services and Solution, summed it up nicely by saying “Before there was Siri, there was SYNC.”
From QA & WFO to AI & VA: VPI Introduces VirtualSource
Long time call recording, quality assurance (QA) and Workforce Optimization (WFO) specialist VPI (aka Voice Print International) launched a new, cloud-based virtual assistant (VA) service called VirtualSource.
ValidSoft and Utiba Have Ambitious Plans for Secure Mobile Commerce
On the eve of Opus Research’s Voice Biometrics Conference, multi-factor security specialist ValidSoft announced that mobile financial services specialist Utiba would be integrating authentication services based on the VALid-4F(R) platform into future solutions.
News from VBC2012: LexisNexis, Agnitio and SpeechPro Augment their Voice Biometric Offers
It was gratifying to note that three members of the voice biometrics community made significant additions to their offerings in the past week.
Voxeo LBS Adds Location-Awareness to its Prophecy IVR Applications Arsenal
Voxeo has introduced a new service that enables IVR applications to be “location aware.”