Twilio has joined the Google Cloud Platform Partner Program, making them the first provider of an API through which Google’s community of developers can integrate SMS text messaging and voice calling into their applications.
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Nuance Voice Ads Debut: Back to the Future of Voice-based Interactive Advertising
Nuance is launching a Conversational Ad initiative with Nuance Voice Ads.
WebRTC Eclipses Mobility as the Talk of Enterprise Connect
Using audience size as an indicator, WebRTC has definitely entered the “irrational exuberance” phase on anybody’s hype cycle.
[24]7 Makes Visual Speech a Cornerstone to Multimodal, Mobile Customer Care
[24]7 has formally announced general availability of its Visual Speech solution. This is precisely the product that we expected to see from the company that merges long-standing development in predictive analytics (carried out by Voxify), investment in natural user interfaces for interactive self-service (by Tellme and Voxify) and context-aware, multi-channel customer care (from 24/7 Customer).
Paypal CISO Michael Barrett to Keynote Voice Biometrics Conference San Francisco
Paypal Chief Information Security Officer Michael Barrett, one of the most respected security industry executives and expert in identity management, keynotes Voice Biometrics Conference in San Francisco (May 8-9, 2013).
West Launches IPO, S-1 Shows Steady Growth and Profitability
West’s S-1 filing shows prospective investors the financial results of a well-diversified technology company, divided into two separate operating units.
Nuance Targets Small- and Mid-Sized Businesses for Password Reset Technology
Long seen as the low-hanging fruit for businesses to implement voice biometric technology, allowing employees to reset passwords and get access to corporate services through voice verification is an increasingly common tool for IT help desks. This is especially true… Read More ›
iSpeech Finding Niche with TTS; Pearson and Evernote to Use Publisher Platform
Automated speech processing specialist iSpeech has launched iSpeech for Publishers, a new set of tools and services that make it possible for content creators and aggregators to have articles or postings “read” to them by life-like voices.
Nuance Launches a Multi-Channel PVA, Combining Nina and VirtuOZ
Nuance has launched a new version of its virtual assistant Nina(TM) – a service that benefits from the company’s stepped up investment in research and development surrounding Natural Language Processing, with an assist from the acquisition of VirtuOZ in January.
Conversational Commerce Consolidation Chronicles: Genesys Buys Angel; Could Enter PVA Fray
After years on the “acquisition candidate” short list, hosted conversational commerce specialist Angel has found a new corporate parent in Genesys, which has reached a definitive agreement to acquire the firm from Business Intelligence specialist MicroStrategy.