As a sign of the times, Avaya is expanding its efforts to market automated speech processing software from Loquendo, giving its customers a lower-priced alternatives for voice self-service.
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Clear Channel and Coty Check out LinkMe Mobile
Clear Channel Communications, Coty Cosmetics and a technology provider called LinkMe Mobile are launching a novel mobile coupon campaign.
Skype Purchase Raises Hope for Developers
Today eBay agreed to sell certain assets of its Skype subsidiary to a group of private investors led by Avaya’s owner, Silver Lake.
Verizon Business Flexes its IP-based Hosted Speech Muscles
Verizon Business used SpeechTEK as a venue to reacquaint the world with its formidable, hosted, speech-enabled IVR (interactive voice response) resources. Its news, this year, is the close mating of voice self-service with its IP-based telephony network, under the trade name “IP Enabled Speech Servivces”.
Could Apple Patent the Speech-aided, Mobile User Interface?
Apple Computer has applied for a patent on “PROVIDING TEXT INPUT USING SPEECH DATA AND NON-SPEECH DATA that defines how speech will mingle with keyboard input on iPhones and iPods
Genesys “GValidates” OpenMethods RightNow Adapter
There is a fully tested integration between the RightNow’s On Demand Agent Desktop and the Genesys Customer Interaction Management through OpenMethods’ RightNow Adapter.
SpeechTEK Provided Snapshot of the Health of the Speech Community
SpeechTEK provides a chance for members of the speech processing community to get together and take stock of the current state of affairs.
VoltDelta Amps Up With New Branding and OnDemand Offer
VoltDelta OnDemand Solutions shows that Volt Information Sciences has done a super job of assimilating a succession of recent acquisitions.
Voxeo and Nu Echo Collaborate to Speed Grammar Development
One of the first announcement out of SpeechTEK comes from a pair of companies striving to promote faster development of multi-modal self-service systems that involve specialized grammars.
Cox and Qualcomm: More Than Meets the Eye
The third largest cable TV system operator, Cox Communications, announced that it has formally chosen Qualcomm’s BREW (Binary Runtime Environment for Wireless) as its distribution mechanism for mobile content.