The Danger Data Loss Episode is a cautionary tale for service providers and end-users alike. It is more important than ever before for people to make sure that their most important data – like your contacts, photos, important documents and projects – are stored in multiple locations.
Salesforce.com and Cisco Systems are partnering to offer a new service called Customer Interaction Cloud.
Speech-based search specialist Novauris has joined forces with mobile, performance-based advertising aggregator Traffic Gate to offer Tokyo commuters free, speech-enabled access to route maps, fares and schedules to support railway/subway route planning.
Cincinnati Bell has selected Yap’s Voice2Text as the basis for its voicemail transcription service.
Here are some quick notes on the activities among mobile app developers in and around the CTIA Conference in San Diego.
Motorola has sold its VoiceXML Gateway business to Voxeo for an undisclosed sum.
Wave’s roll out is a signal moment in Recombinant Telephon and has inspired a tremendous amount of creativity and will, over the next few years, prove valuable for collaborative communications, customer care and combinations of the two.
On the heels of Cisco’s announced acquisition of Tandberg ASA, IBM has announced a new “managed telepresence solution”.
Digium partners with Vestec to offer low-cost speech recogntion engine for Asterisk.
Google will be issuing some 100,000 email invitations for newbies to enter the world of Google Wave. It will include a phone collaboration extension from Ribbit.