Market realities and technological changes have spawned dramatic changes in Alcatel-Lucent and its Genesys subsidiary.
Articles
Recombinant Telephony Use Case: Ribbit for Salesforce
I first used the term “Recombinant Telephony” a couple of years ago to describe how well-defined API’s and standards are making it possible for developers to build and market new, rich phone apps from fundamental call processing, voice processing, and business processing resources.
Ribbit Mobile Debuts: Competes With Google Voice
On the day after BusinessWeek outed Google Voice’s subscriber count, British Telecom’s Ribbit subsidiary launched its “Mobile” offering.
Google Voice Revealed: 1.4 Million Registered Users
Last week, Google unintentionally revealed that its Google Voice service has over 1.4 million registered users, 570,000 of them using it seven days a week.
Avaya to Deliver “Recombinant Telephony Terminal”
According to a report in Network World, Avaya’s Alan Baratz will intro a new “chameleon-like appliance” during a keynote address at VoiceCon.
VoiceCash Making Presence Known in EMEA
VoiceCash, an enabler of mobile payment solutions, has made some noise this week with a couple of press releases formally launching its prepaid MasterCard twin card for the German market and announcing a new office and regional CEO in Dubai…. Read More ›
Google’s Turn-by-Turn GPS has “Voice Guidance”
The “beta” version of Google Maps Navigation app gives instant legitimacy to voice-activated GPS, offered free of charge on Android phones.
Broadsoft To Launch Retail Store for VoIP Apps
You know we’ve moved into the era of Recombinant Telephony when one of the major VoIP service platform providers, BroadSoft, launches its own AppStore.
More Features, Less Filling: Google Voice “Light” Debuts
Today Google takes a page out of the wireless carrier playbook by using a combination of call forwarding to voice mail in conjunction with SMS to offer a “light” version of Google voice. The result, as dramatized in this video, is something akin to visual voicemail on the iPhone combined with the voicemail-to-text feature of the full-featured Google Voice service.
Real-Time Search Wars Put Spotlight on Profiles and “Status Indicators”
Last week Microsoft triggered something of an imbroglio by forging formal agreements with both Twitter and Facebook whereby their content will be indexed for inclusion in Bing search results.