Mio Technology is expanding its use of Nuance Vocalizer for Automotive to provide spoken, turn-by-turn directions on a broader a variety of PNDs.
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Chatter Flatters Facebook and Twitter
The product designers at Salesforce pay great homage to Facebook and Twitter by closely mimicking their design in a new service called “Salesforce Chatter”.
Microsoft’s Azure to Host SpeechCycle’s Rich Phone Apps
News breaking from the Microsoft Professional Developers’ Conference in southern California let it be known that “Rich Phone Apps” (RPAs) developed by SpeechCycle can be deployed in Microsoft’s cloud computing environment, called Azure.
Mutare Takes PhoneTag “Inside the Firewall”
Mutare Software, based in Schaumburg IL, announced that it is incorporating voicemail-to-text transcription using Ditech Network’s PhoneTag service as part of its Enabled VoiceMail (EVM) offering.
Orange Brings Twitter and TV Together in Europe
French telecoms giant Orange and micro-blogging specialist Twitter have signed a deal that will make it possible for TV viewers in Western Europe to take advantage of a “tweet and you watch” service.
On The Eve of dreamForce: Ribbit Mashes up SMS, Voicemail-to-text and CRM
BT’s Ribbit subsidiary will be demonstrating the latest rev of its Ribbit for Salesforce designed for on-the-go, mobile sales reps. In the spirit of Recombinant Telephony, it is a mash-up that makes use of Ribbit’s inherent call management, voicemail and email capabilities, but adds voicemail-to-text conversion, outbound SMS alert and the ability to update records in a CRM system the Salesforce.com cloud.
Auto-Discovery Key to Cisco’s New Enterprise Collaboration Features
During two-and-a-half days of briefings, Cisco executives exposed industry analysts, like myself, to the fact that the concept of “collaboration” embraces much more than “passing the ball” on WebEx or sharing presence information among employees and trading partners.
Cisco Demos Collaborative Customer Care
Cisco is demonstrating an application that starts with monitoring Twitter feeds, incorporates intercompany collaboration, and video of course.
Google’s New Open Wallet Policy
Google announced two acquisitions that make clear a strategy that, on the one hand, will integrate display ads for mobile devices and, on the other hand, will augment the call management and voicemail service that is Google Talk with a set of VoIP services that reach physical telephone instruments.
Major “Collaboration” Products From Cisco
On the eve of the company’s “launch event” for Cisco Collaboration, we’re starting to see the outlines of a plan that gives coherence to a series of loosely coupled but tightly related technologies.