YouTube (a Google property) formally launched a service that automatically transcribes audio track of videos on YouTube and displays them as captions for those who choose the option from the “Closed Caption” menu.
Articles
Thoughts on Orange’s Curious Choice of MeeGo
One of the surprise announcements from the 2010 Mobile World Congress came from a strategic alliance between Orange and Intel.
Voice Biometrics Conference 2010: Early-Bird Rate Ends Friday
Anticipation is building for the upcoming Voice Biometrics Conference (May 4-5, 2010). Register Now to take advantage of the early-bird rate of $599. (Save $200, ends March 5th!) The excitement for the event is spurred by an often-heard phrase regarding… Read More ›
BT’s Next Gen Contact Centre Features Flexible Pricing Schema
BT is featuring highly flexible pricing arrangements for its Next Generaion Contact Centre as an enticement to new customers.
TTS Update: Scottish Company, CereProc to Supports Roger Ebert on Oprah
The cause of life-like Text-to-Speech rendering is about to take a giant step forward when film critic Roger Ebert appears on Oprah.
Cloud Computing Should Drive Demand for Multi-factor Authentication
It was gratifying to see this post by Tim Hastings in ReadWriteWeb, addressing “multi-factor authentication in the cloud”. I was especially interested to note that the dynamic duo of VMWare and Intel are sponsors of the ReadWrite Cloud “channel”, which… Read More ›
RC (Recombinant Communications) Spells New Life for TTS (Text-to-Speech)
Life-like text-to-speech rendering is one of those evergreen, yet elusive, opportunities for advancement in speech processing.
Spoken Completing its Transformation, Allies with ROK Entertainment Group
Today, by announcing this alliance with a UK-based mobile application distributor, the center of gravity moves steadily away from the enterprise contact center and more deeply into the mobile experience.
Peace on Earth: Amazon and Microsoft to Share Patents
Microsoft reveals that Amazon.com is paying an undisclosed sum and entering an agreement by which each company provides “access to the other’s patent portfolio” which “covers a broad range of products and technology, including coverage for Amazon’s popular e-reading device, Kindle™”.
WEBCAST: “Multi-Channel Customer Care: A Survey of Consumer Preferences”
“Multi-Channel Customer Care: A Survey of Consumer Preferences” Webcast On-Demand – Sign-up Below! There’s still time to register for this free Webcast. I’ll be sharing results from a survey of “shoppers” regarding actual use of multiple channels when dealing with… Read More ›