Recombinant Communications: Extending Care to Anywhere Customers Tuesday, June 1, 2010 — 1 p.m. EDT / 10 a.m. PDT LIVE TODAY – Sign Up Below! The proliferation of smartphones, e-commerce Web sites and social networks has cultivated a new generation… Read More ›
Articles
West and Holly Close in on Recombinant Communications Apps for Customer Care
West’s acquisition of Holly Connects was announced roughly two weeks ago, but is expected to close on June 1.
Orange Takes new Tack on Identity Management
Amid all the subterfuge surrounding Facebook’s fast-and-loose attitude toward privacy protection, it was nice to see someone taking a simplistic tack on one of the more vexing problem: helping individuals manage multiple IDs and sign-ons for Web services.
Ribbit Matriculates to BT’s OneVoice Service
For those of us who have been using Ribbit’s various Web-based call processing and voice processing services on an a la carte basis, this week brings major news about the business unit’s acceptance into the incumbent telco’s mainstream.
Nokia and Yahoo: A Quid Pro Quo, but Quo Vadis?
Nokia and Yahoo have formed an alliance which has three principal components.
Interactive Intelligence Offers Communications as a Service (CaaS)
Having survived (actually thrived) the IT deep freeze that was 2009, Interactive Intelligence has launched its “Spring Media Tour” with its cloud based CaaS (Communications as a Service) offering as its centerpiece. While major IP-based contact center rivals like Avaya^Nortel,… Read More ›
Google TV: “Put a Man on the Couch by Holiday Buying Season”
The demo at Google I/O 2010 had lots of glitches, but the importance of Google TV for the developer community and for the TV-watching public cannot be overestimated.
Digest of News from Day One of Google I/O
Right out the gate, Google’s I/O Conference became the epicenter for news generation around Recombinant Communications.
Google Buys Global IP Solutions
Greg Sterling , program director with Opus Research’s Internet2Go, has an interesting write-up over at Search Engine Land on Google’s acquisition of Global IP Solutions (GIPS). The $68 million cash acquisition of the San Francisco-based VOIP provider reaffirms Google has… Read More ›
West Corporation Set to Purchase Holly Connects
West Corporation is boosting its product and services portfolio by acquiring Holly Connects. Terms of the deal remain undisclosed but the companies say Holly will become part of West’s Communications Services segment and continue to target hosting providers, telecom and… Read More ›