Dan Miller, senior analyst with Opus Research, was recently invited to speak at the SF Telephony Meetup sponsored by Orange Labs. In his talk, posted below, Miller explains how solutions built on broadband IP, Web standards and well-defined APIs are… Read More ›
Articles
Microsoft’s Hawaii Project: Leveraging Its Cloud for Mobile
Last Friday, Microsoft Maven Mary-Jo Foley issued this report providing a few details about Microsoft’s initiatives to marry its cloud-based resources with application development efforts involving Windows Mobile.
Google Lab’s “App Inventor” is Unvarnished RC
Over on Internet2Go.net, Greg Sterling provides great background and commentary regarding anew service from Google Labs called “App Inventor”.
Baidu Staffing up for Automated Voice Search
Baidu, the giant search provider in China, has published hiring specifications for a full staff of speech recognition specialists.
Speech Luminaries Offering “Optimization as a Service”
Some long-time specialists in voice applications, voice self-service and interactive voice response (IVR) have launched a new Web-based service called VUI Cloud.
Decision to Shutter Atmos Cloud-based Storage Proves EMC More Partner Friendly
Last week, EMC sent minor shockwaves through the cloud-based computing community when it posted a statement claiming no plans to support a direct offering of Atmos Online.
Microstrategy Moving Mobile Focus from Rim to Apple’s iOS
Business Intelligence giant, Microstrategy, after a few years of offering access to a static roster of reports through BlackBerry’s, has launched a new mobile application for iPhones and iPads.
West Corporation Selects Anakam for Home Agent Authentication
The growing market for home-based virtual agents gives contact center service providers flexibilities in staffing – for instance, to shoulder seasonal call spikes – while still maintaining high levels of customer service with an educated and motivated workforce. But one… Read More ›
Professional Services Pivotal to HP and Avaya’s Strategic Agreement
As a sign of the times, two household names with extensive product portfolios that nominally support UC (Unified Communications) join forces – if not product lines – to bring solutions to the marketplace.
Alcatel-Lucent Buys ProgrammableWeb
Alcatel-Lucent has greatly enhanced its Open API program as well as its Developer Platform with the acquisition of a companmy called ProgrammableWeb.