Nuance Communications issued a media alert revealing the results of a Twitter-based survey conducted over the past couple of weeks.
Articles
British Gov’t Coaxes Utilities, Banks, Card Issuers to Make Personal Data Available
The British Government’s Department for Business, Innovation and Skills formally launched a program called MiData to make sure that personal data “should be released back” to customers or prospects when requested.
Twilio Positioning SMS as a Pre-API for Siri Development Efforts
Twilio is encouraging developers to come up with interesting new applications for the iPhone 4S using the Twilio platform for SMS as a quasi-API.
Hold-Free Networks Launches Cloud-Based Platform for Customer-centric Care
In September 2011, Face It was ready to come out from under the radar. Doing business as Hold-Free Networks, it experienced a highly successful launch at Demo Fall 2011.
Larry Gets His Cloud: Oracle Buys RightNow for $1.5 Billion
Today’s acquisition of RightNow Technologies shows Oracle’s deep appreciation of the power of cloud-based resources to provide a better “user experience.”
Voxer Reaches for the Android Crowd
This week, RevelVox formally introduced its Voxer app in the Andoid Market. This is a big step for the company as competitors, most notably HeyTell, started offering similar, cross-platform services earlier this year.
Avaya Acquires Aurix Ltd.; Fulfills the Need for Speed in Speech Analytics
Avaya’s new acquisition specializes in (and has intellectual property rights) for its proprietery, phoneme-based speech search and analytic software and systems.
The Siri Factor, Three Days On
While most people are marveling at how well Siri recognizes and fulfills on many of their intentions, the inevitable criticism has begun.
Permira’s $1.5 billion purchase of Genesys Marks End of Uncertainty
Private equity firm Permira is poised finally to take Genesys Labs off of Alcatel-Lucent’s books.
The Merger is the Message: What Acquisitions like Swype and GroupMe Really Mean
There’s a new calculus afoot among “agile” application and software developers, especially those addressing the marketplace created by new mobile devices. It pays to “sell solutions,” especially when your solution is for a very specific, well-recognized problem.