Zoho, a leading provider of business, collaboration and productivity applications, is a unique technology company, not only in the breadth of services and software they offer but also in their commitment to community and small businesses.

Weeks back, as the coronavirus pandemic was just beginning to change how businesses work, Zoho released its Remotely software for free (until July 1, 2020) to help in the transition of people working from home. The company also launched the Small Business Emergency Subscription Assistance Program (ESAP), which allows clients with 25 employees or less, to use Zoho’s apps for free for three months. These initiatives certainly go a long way in helping companies remain viable and productive.

As part of the “Vendors That Matter” series, Opus Research examines innovate firms uniquely qualified in offering technologies that are making a successful business impact.

In this whitepaper, Derek Top, Senior Analyst with Opus Research, delves into Zoho’s business-driven, AI-infused applications that integrate with customer service applications, sales assistance, and CRM tools. Zoho’s Zia is a conversational intelligent assistant that can be enabled for both customer interactions, as well as deliver sales insights and bolster employee productivity.

Please fill out the form below to view and download the Opus Research “Vendors the Matter” whitepaper. For more information, please contact: Peter Headrick, pheadrick@opusresearch.net, +1-415-904-7666

Categories: Conversational Intelligence, White Papers, Intelligent Assistants, Articles